Manager, Public Sector Delivery

Summary

Join Scale's Public Sector team as an Operations and Strategy Manager, contributing to the growth of AI/ML products within the U.S. government. You will report to the Head of Operations, focusing on operational strategy and tackling ambiguous challenges with various stakeholders. Responsibilities include developing and iterating on solutions, crafting growth strategies, identifying cross-project blind spots, and improving operational approaches. The ideal candidate possesses 10+ years of experience in operations, strategy, or consulting, with a blend of operational, strategic, and cross-functional skills. A strong analytical background, outcome orientation, and excellent interpersonal skills are essential. Scale offers a competitive compensation package including base salary, equity, comprehensive benefits, and a learning and development stipend.

Requirements

• 10+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work
• Experience in product or project management, taking projects from conception to launch
• A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results
• A strong orientation towards outcomes and a history of being scrappy when it counts
• An easygoing interpersonal style and ability to work and build relationships with a wide range of people
• Experience leading small teams and managing multiple, complex work streams
• A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security

Responsibilities

• Report directly to the Head of Operations to catalyze Scale's public sector strategy
• Tackle ambiguous, open-ended questions in support of high-priority outcomes, often with a broad set of technical stakeholders (engineering, analytics, product managers, geospatial experts, etc.)
• Quickly develop and iterate on solutions, eventually handing them off to the appropriate team member
• Craft strategies that propel public sector operations growth and organizational evolution
• Identify cross-project blind spots across our customer programs and uplevel our operational approaches

Preferred Qualifications

• MBA or relevant technical degree
• Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes
• Background in intelligence work and working with / within the U.S. government
• Active U.S. security clearance (Secret or Top Secret)

Benefits

• Comprehensive health, dental and vision coverage
• Retirement benefits
• A learning and development stipend
• Generous PTO
• A commuter stipend