Remote Manager, Risk Business Process

Summary

Join the Risk Business Process Team at Stripe and lead a group of high-performing program managers to build and optimize mission-critical business processes, partnering cross-functionally across our Risk organization to devise and execute strategies to evolve our Risk infrastructure and processes.

Requirements

• 10+ years of experience in Risk Operations, Risk, business process analysis, strategy and operations, consulting, and/or program management
• 5+ years of experience managing teams of program managers

Responsibilities

• Partner cross-functionally across our Risk organization to devise and execute strategies to evolve our Risk infrastructure and processes in service of our top-line mission
• Support the Risk business teams through scaled change management to effectively enable, launch, and scale new processes
• Lead a team of high-performing program managers across multiple workstreams; this includes providing consistent coaching, setting vision and goals, holding the team to a high-bar, fostering a strong team culture, and leading hiring efforts when relevant
• Own the business outcomes and metrics associated with Risk Ops processes including operational efficiency and user experience
• Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Preferred Qualifications

• Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
• Skilled at tackling ambiguous problems and defining and executing strategies that clarify the problems and deliver quantifiable business impact
• Strong critical thinking and data-analysis skills with experience navigating large data sets
• Experience with SQL or a willingness to learn
• Excellent communication skills with experience articulating complex topics in an easy-to-consume way