Manager, Solutions Architect

Summary

Join Grafana Labs as a dynamic Manager for our Solutions Architects team and help lead a distinguished group of technologists in leveraging Grafana products to drive successful business outcomes in the observability domain.

Requirements

• 3+ years of managing a Solutions Architecture team in a related space
• 5+ years design/implementation/consulting experience with distributed applications
• 3+ years of experience in infrastructure architecture, database architecture, applications, and networking, or similar technologies
• 2+ years of experience in technology/software pre-sales or technical consulting
• Working knowledge of software development tools and methodologies
• Presentation skills with comfort speaking to customers and executives

Responsibilities

• Manage a team of Solutions Architects, ensuring members are effectively utilized and driving successful customer outcomes
• Ensure team success in designing and building outcomes on the Grafana technology stack
• Build educational programs that enhance customer capabilities of the Grafana technology stack
• Advise on sales strategies that drive high adoption rates, improved renewal percentages, and ultimately increased revenue
• Build lasting customer relationships to enable them to be Grafana advocates and referenceable customers

Preferred Qualifications

• Located in the EMEA
• Experience building/maintaining observability solutions
• Excellent communications and writing skills