TrustEngine is hiring a
Manager Technical Integrations

Summary

The Manager, Technical Integrations role at TrustEngine involves overseeing the successful technical implementation of products for new customers by collaborating with cross-functional teams. The role requires strong analytical and problem-solving skills, integration experience within banking and/or the mortgage industry, proficiency in HTML and CSS, great people skills, excellent time management skills, and experience managing customer technical implementations and project management.

Requirements

• Strong analytical and problem-solving skills
• Integration experience within banking and/or the mortgage industry
• Experience using CRM’s and Marketing Automation Platforms
• Proficiency in HTML and CSS, with the ability to customize and style user interface
• Great people skills and desire to form relationships where each party succeeds
• Excellent time management skills with a proven ability to meet deadlines

Responsibilities

• Lead end-to-end technical project management for customer system integrations and implementations, ensuring timely delivery and adherence to project milestones
• Collaborate with cross-functional teams, including sales, onboarding, product development, and customer support, to facilitate a smooth implementation process
• Conduct detailed onboarding sessions to understand customer technical implementation requirements and tailor the implementation process accordingly
• Troubleshoot technical issues and coordinate with the product development team to resolve any implementation challenges
• Assist in monitoring the integrations support channels to help resolve issues for current clients
• Gather feedback from customers and internal teams to identify areas for improvement in the implementation process
• Operate effectively as a member of the Integrations team, supporting both existing and new integrations for TrustEngine’s product lines
• Continuously tests new and existing integrations to provide feedback to Product & Engineering teams to determine the right integration capabilities to invest in and turn integration into a superpower
• Onboard new integrations and defines custom mapping and configurations
• Create and maintain relationships with key people in partner platform organizations to align roadmaps and goals

Benefits

• 100% Remote
• Unlimited Flexible Time Off
• 401k Match
• 100% Paid Employee Health Coverage*
• Paid Parental Leave
• Technology Stipend
• Wellness Benefits
• Professional Development Credits