MissionWired is hiring a
Marketing Cloud Administrator

Summary

The job is for a Marketing Cloud Administrator at MissionWired, a progressive marketing agency that helps nonprofits and Democratic organizations. The role involves building and improving clients' use of Salesforce CRM, specifically Salesforce Marketing Cloud, and working with the digital production and accounts teams.

Requirements

• 1-3 years of experience as a Salesforce developer
• Strong understanding of the Salesforce platform and its capabilities, specifically with Marketing Cloud
• Demonstrated proficiency in subject matter expertise and technical systems – including Luminate Online, Engaging Networks, Bonterra, or Salesforce
• Participation and involvement in any CRM system adoption or migration projects
• Strong knowledge of Salesforce data model and database concepts
• Strong interpersonal communication skills to build trust and rapport for effective collaboration
• Experience working with Excel or other spreadsheet or data-processing software

Responsibilities

• Joining each and every one of your colleagues in creating an inclusive workspace
• Designing and architecting scalable, efficient, and high-performing solutions on the Salesforce platform
• Developing and delivering Salesforce solutions
• Providing expertise and guidance on best practices for Salesforce configuration, customization, and development
• Participating in end-to-end implementation planning including issue management, communication and change management to ensure user adoption of the new system
• Identifying and mitigating technical risks and issues throughout the project lifecycle
• Training and development of the digital production team on Salesforce best practices
• Collaborating with stakeholders to understand needs and requirements
• Working closely with members of the team to ensure timely and accurate delivery of projects
• Tracking the stage of tech projects and status of completion, in an easily accessible format for leadership
• Supporting a team that is building digital user journeys that raise awareness and bring about change for pressing social, environmental, and political issues

Preferred Qualifications

• Salesforce certifications, such as Salesforce Certified System Architect or Salesforce Certified Application Architect, or Salesforce Certified Integration Architect
• Working knowledge of JIRA or other task-management systems
• Experience in email production
• Knowledge of nonprofit fundraising

Benefits

• 100% employer-paid premiums for platinum-level medical plan on a national health care network
• 100% employer-paid life insurance and short term disability
• 50% employer-paid vision and dental insurance
• 401(k) with 3% employer contribution
• 17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off
• Paid parental leave at 100% of your salary
• Financial support for reproductive and transgender care
• Flexible telecommute and remote work policies
• Company issued Mac products for home offices
• Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available