Avail Infrastructure Solutions is hiring a
Marketing Coordinator in Worldwide

Summary

The job is for a Marketing Coordinator at Avail Infrastructure Solutions. The role involves managing the Customer Loyalty Index, maintaining outbound calling programs, coordinating marketing materials, assisting in special events and advertising campaigns, and serving as an administrator for Sales and Marketing software applications.

Requirements

• Bachelor’s degree in Sales, Marketing, Public Relations, Business, Communication, or similar field preferred
• 2+ years of progressively responsible experience in Marketing/Communication/Sales roles required
• High proficiency in Microsoft Office applications

Responsibilities

• Manage the data-gathering, tracking, and report-out of the Customer Loyalty Index
• Maintain outbound calling programs
• Determines call metrics and strategies to complete goals as determined by the Executive Team
• Complete Welcome Calls to engage and greet new Customers and conduct touch bases with existing customers to understand customer experience
• Build strong rapport by utilizing interpersonal skills, asking clarifying questions, and anticipating customer needs
• Identify findings and trends and produce insightful data analysis to educate the business on trends and areas of opportunity around customer experience
• Collaborate with the Director of Marketing and Sales to assist in the branded messaging process
• Coordinate and schedule marketing materials for print, distribution, broadcast, and social
• Assist in the coordination of special events and advertising campaigns
• Serve as an administrator for Sales and Marketing software applications