Marketing Coordinator

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry’s car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World’s Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

As a Marketing Operations Coordinator, you will play a crucial role in driving the success of ShopBack’s marketing campaigns across Southeast Asia, with a particular focus on Vietnam, Thailand, and the Philippines. You will be responsible for executing campaign operations, supporting social media and community management, and various marketing initiatives.

Your Adventure Ahead

• Campaign Operation for SEA markets (VN, TH, PH):

• Crawl and curate BAU AMS deals and setup corresponding onsite banners

• Setup campaign layout and banners for Merchants and Seller campaigns

• Create deeplink, branch link,and generate deal and coupon as requested

• Execute campaign page layouts for various marketing channels, including Campaigns, Partnerships, Social Media, and KOLs.

• Social Media & Community Operation for VN market:

• Support and execute the always-on content of promotions, working closely with the Business Development and Campaign team to ensure timely deployment.

• Collaborate with the Regional Online Marketing team and local GD to develop paid creatives for various channels.

• Set up sign-up bonus campaigns for Partnerships and KOLs.

• Other Responsibilities:

• Assist with product translation to ensure accurate and culturally relevant messaging

• Provide support for events and offline activations as needed

• Undertake other tasks assigned by the Manager.

Essentials to Succeed

• Minimum of 1 year of experience as a Campaign Operation/Marketing Operation/Digital Executive; prior experience in digital marketing, tech startups, or the e-commerce industry is preferred.
• Experience with content management systems (CMS) is a plus.
• Attention to detail, meticulous, responsive, and able to work in a fast-paced, ever-changing environment.
• A self-starter, independent, self-motivated, and result-oriented individual
• Fluent in English with good verbal and written communication skills.
• Positive work attitude, good time management, effective communication, adaptability, and organization.
• Possess a “can’t-is-not-an-option” attitude, not discouraged by failure or mistakes.

ShopBackers’ DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Flow Day Thursday (1-day a week, optional to work from home or office)