Medical Insurance Verification Agent

Summary

Join our team as a Medical Insurance Verification Agent and play a critical role in verifying insurance benefits for patients with various USA insurances. As a key member of our global BPO company, you will gather essential information to determine patient acceptance or denial, with opportunities for decision-making authority based on verified benefits.

Requirements

• Strong critical thinking abilities
• Exceptional English communication skills
• Experience with medical insurance verification processes
• Insurance experience (must)
• U.S. insurance knowledge, particularly in Managed Medicare and Commercial insurances (preferred)
• Excellent English communication skills (mandatory)
• Strong conversational fluency, comprehension, and clear accent
• Proficient in basic computer operations including Microsoft Outlook and Word

Responsibilities

• Verify insurance benefits for patients with various USA insurances
• Gather critical information to determine patient acceptance or denial
• Make informed decisions based on verified insurance details (over time)

Benefits

Ability to work from home (WFH)