Medical Records Specialist

Summary

Join a leading legal support services provider as a Medical Records Specialist, working remotely to manage and organize medical records for active legal cases. You will request and retrieve records from various sources, ensuring accuracy and timely delivery. This role requires meticulous attention to detail, strong organizational skills, and experience with confidential data. The ideal candidate possesses at least 5 years of relevant experience and a degree or certification in a related field. Enjoy a supportive, flexible work environment with competitive salary, performance bonuses, ongoing training, and a focus on work-life balance.

Requirements

• Strong experience working with confidential data portals, invoices, and reporting tools
• Prior exposure to legal, financial, or healthcare record management
• Proficient in record retrieval processes and document management
• Laser-sharp attention to detail
• Top-notch organizational skills
• Problem-solving mindset with a proactive attitude
• Customer service orientation
• At least 5 years of professional experience in administrative support, records management, insurance claims, or related fields
• Proficient in English (spoken and written), with strong communication skills to liaise with U.S.-based legal teams

Responsibilities

• Request medical records from healthcare providers, hospitals, and custodians
• Draft and send formal requests, authorizations, and necessary forms
• Follow up via email, fax, and phone to ensure timely retrieval
• Coordinate billing and invoicing with the accounting team
• Keep detailed track of all outstanding requests and escalate issues as needed
• Review and organize incoming records for accuracy and compliance
• Ensure all invoices are correct and all documentation is complete

Preferred Qualifications

• Degree or certification in Administration, Healthcare, or a related field preferred
• Previous experience in legal, accounting, financial, or medical records is a huge plus
• Familiarity with legal or medical record software

Benefits

• 100% remote work – Work from anywhere with reliable internet
• Work with a mission-driven legal support team that values accuracy, accountability, and professionalism
• Supportive, flexible culture that values results over clock-punching
• Competitive salary based on your experience and qualifications
• Performance Bonus : Based on monthly record requests processed
• Work-life balance
• Ongoing training and professional development