Technical Architect

Summary

Join our MissionCRM team as a Technical Architect and become the subject matter expert for the MissionCRM product. This senior-level role focuses on becoming the SME for the product, supporting internal teams to deliver scalable, enterprise-ready solutions.

Requirements

• 5+ years of experience in technical architecture, with a focus on Microsoft Dynamics 365 BC/CRM, SQL Server, and multi-tenant deployment strategies
• Microsoft certifications related to CRM, Dynamics 365, or SQL
• Hands-on experience with Power Platform technical solutions, including PowerApps, PowerAutomate, and PowerBI
• Experience working with Dataverse and scalable, enterprise-level solutions
• Strong understanding of cloud-based solutions, including Azure Logic Apps, Azure Service Bus, and Web/REST APIs
• Ability to travel up to 25%

Responsibilities

• Becoming the product SME for SylogistMission CRM, overseeing the technical architecture
• Collaborating with product management to align technical solutions with market needs and shape the development roadmap
• Designing and implementing multi-tenant deployment strategies to ensure scalability and performance for enterprise customers
• Maintaining and optimizing system architecture, focusing on Dataverse, Microsoft Dynamics 365 (D365BC/CRM), and SQL Server
• Developing partner-facing documentation to ensure partners can implement the platform with minimal support
• Working closely with the development team to ensure smooth technical execution and continuous improvement
• Staying current on technology trends and providing input into future product development
• Participating in regular development standups to stay informed on product functionality and upcoming technical features
• Supporting platform governance and security to ensure scalability, maintainability, and compliance with best practices

Benefits

• A company where you can really make a meaningful impact
• A healthy work-life balance
• Benefits that cover health, wealth, and wellness
• An environment where most of our employees are remote