Mid-Level Product Manager - Retention

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Gympass

πŸ“Remote - Portugal

Summary

Join Wellhub, a corporate wellness platform, as a Mid-Level Product Manager in Portugal. This role focuses on enhancing subscriber retention through engagement and other strategies. You will collaborate with cross-functional teams, analyze subscriber behavior, conduct experiments, and present findings to leadership. The ideal candidate has 1–3 years of experience in product management, strong analytical skills, and excellent communication abilities. Wellhub offers a flexible work environment, including hybrid and remote options, along with comprehensive benefits such as paid time off, parental leave, and wellness resources. The company prioritizes a data-driven culture and continuous improvement. This is an opportunity to contribute to a high-growth tech company that values employee well-being.

Requirements

  • 1–3 years of experience as a Product Manager or in a similar role focused on user engagement, ideally in a B2C or B2B2C digital product environment
  • Proven ability to drive subscriber engagement and retention through contextual guidance, behavioral change design, or other engagement strategies
  • Strong analytical skills with the ability to interpret data, identify trends, and generate actionable insights
  • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels
  • Demonstrated ability to work collaboratively in a fast-paced, cross-functional environment
  • A strong bias for action and a passion for testing, learning, and iterating quickly
  • Fluent in English

Responsibilities

  • Drive the evolution of Wellhub's subscriber retention strategy, working closely with the hiring manager to define the strategy and roadmap
  • Collaborate with cross-functional teams, including product designers, engineers, and data analysts, to implement and optimize engagement features
  • Analyze subscriber behavior and engagement and retention metrics to identify opportunities for improvement and inform decision-making
  • Conduct experiments and A/B tests to validate hypotheses and optimize the effectiveness of retention initiatives
  • Present findings and recommendations to leadership, effectively communicating the impact of retention strategies on key business metrics
  • Maintain a strong understanding of industry trends and best practices in subscriber growth and engagement
  • Foster a data-driven culture of experimentation and continuous improvement within the team
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Preferred Qualifications

  • Experience with SQL or other data querying languages
  • Exposure to product development teams and understanding of how Product, Engineering, and Design operate together

Benefits

  • We believe in our mission and encourage our employees and their families to take care of their wellbeing too . Access digital fitness programs and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
  • Additional fitness subsidy to access onsite gyms and fitness studios
  • At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
  • We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
  • Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!)
  • We offer 100% paid parental leave to all new parents and extended maternity leave
  • Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development
  • An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day

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