Mortgage Loan Officer

Summary

Join Orchard Mortgage, an affiliate of Orchard, as a Mortgage Loan Officer and help customers achieve their financial goals. You will consult with clients, build relationships with real estate agents, and be the go-to person for home financing needs. This full-time, remote position, based in the Phoenix area, requires at least 3 years of lending experience and an active NMLS license or registration in Arizona. You will close a high percentage of leads, manage a pipeline of 10-15 loans monthly, and collaborate with other Orchard teams. Occasional weekend coverage is required to ensure customer support. Orchard offers a unique opportunity to work in an innovative environment focused on constant improvement, transparency, and teamwork.

Requirements

• At least 3+ years experience with lending experience and an active NMLS license or registered in Arizona
• Strong consultative sales skills to get our customers the best financial outcome and help them understand the programs available to them
• A passion for customer service and relationship building with keeping both our customers and agents in the loop on what is going on, even if that is after hours or on a weekend
• Deep knowledge of guidelines pertaining to Fannie Mae, Freddie Mac, FHA, VA with the ability to provide high quality pre-approvals/pre-qualifications (bonus if you also are familiar with common non-QM programs and reno/construction loans)

Responsibilities

• Consult with clients about current needs and financing solutions to help them achieve their financial goals including Orchard Mortgage’s unique offerings such as our Equity Advance loan
• Build great relationships with Orchard’s real estate agents and collaborate with them to create a great home buying experience for our customers
• Be “go to person” for all home financing related needs that our customers or agents have including being the expert on our Equity Advance loan and Move First offering
• Close a high percentage of captive leads and manage pipeline of at least 10-15 loans per month, primarily purchases with some refinances
• Work collaboratively with other teams across the Orchard ecosystem in Real Estate and Title Operations to provide the best customer outcomes
• Support weekend coverage once per month to ensure customers have the support they need even on weekends

Preferred Qualifications

Technology savvy with the ability to learn and work with new systems especially as the mortgage world progresses. Preference for experience with Blend and Byte (or similar systems)