National Account Manager

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Hint

📍Remote - United States

Summary

Join Hint, a rapidly growing beverage company, as a National Accounts Manager for Club to drive national growth in the Mid-Atlantic to Southeast Region. You will manage key national accounts, particularly in the Club channel (e.g., Costco, Sam's Club), overseeing all aspects of the sales cycle, including existing account management and distributor relationships. This role requires a proactive approach to customer and distributor management, a passion for finding solutions, and a collaborative spirit. The ideal candidate is a self-starter with a proven track record of success in sales leadership and account management within the retail sector, particularly in club channels. This remote position involves significant travel, requiring proximity to a major airport.

Requirements

  • Bachelor's degree
  • 5+ years proven Sales leadership in Account Management with 4+ years in managing key national and/or regional retail accounts (Grocery, Natural, Mass, Club, etc)
  • Independent self-starter who excels in a fast-paced organization
  • Experience in club key retail channels;  Costco, Sam’s, BJ’S,  etc
  • Experience in large and small brand companies
  • Trade Management expertise
  • Strong computer skills (PowerPoint, Excel, Google docs, etc.)
  • Experience with multiple RTM; DSD, KeHE, Direct, Etc
  • Retail promotional planning
  • Excellent presentation skills
  • Proven negotiation skills
  • Experience with Joint Business Planning
  • A doer with a strong sense of urgency and a positive attitude

Responsibilities

  • Responsible for building & managing relationships with Club accounts (e.g., Costco, Sam’s Club) and other key national & regional accounts including grocery, natural, and specialty chains
  • Responsible for developing and implementing account strategies including promotional & display plans to achieve predetermined brand, volume, and Key Performance Indicator objectives for the assigned accounts
  • Manage all Trade spend to goals with customers and brokers
  • Broker management
  • Conduct analysis and develop presentations that increase the company feature and display activity, expand distribution, optimize shelf position that increases volume and market share
  • Proactively execute customer development strategies as identified by SVP, Sales - Retail
  • Initiate regular correspondence to communicate chain account progress, pricing & promotional activity, display programs, annual resets, and/or setbacks to all impacted field sales, distributor personnel, finance, operations, and management
  • Work with the field sales team to develop and communicate chain execution standards and expectations for key selling and display events
  • Use category management expertise to maximize distribution, shelf presence, cold box presence, feature ad support, and display impact in all assigned accounts
  • Maintain and analyze distributor and market data regarding account performance, as well as SPINS/IRI performance, and prepare reports for senior management
  • Stay abreast of competitive climate in assigned territory
  • 80% of time spent selling and managing customers, distributors, brokers, and field sales communication to achieve sales goals. This will be done from the office or while traveling for customer and other meetings
  • 20% of time spent in retail accounts with the Hint team, brokers, and distributors, sharing best practices and understanding the competitive landscape. Look for customer opportunities for in-store execution, pricing, and product placement
  • Travel to customers via car, train, subway, taxi, and air

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