Network Operations

Summary

Join Stedi, a healthcare clearinghouse building the world’s only API-first clearinghouse, and help us increase the number of direct payer integrations by 100x in the next 12 months. This crucial role involves defining, owning, and executing the end-to-end process of establishing direct connectivity with 3,000+ payer connections. You will establish and improve Stedi’s payer onboarding playbook, prioritize new integrations, build relationships with payers, and collaborate with various teams. Initially, you will shepherd the first integrations yourself before building a lean team to scale the process. This high-priority project offers opportunities for scope expansion as you deliver against the payer roadmap. You will work directly with senior leaders and contribute significantly to Stedi's growth.

Requirements

• Have exceptional client or partner-facing experience
• Have previous experience in a role requiring relationship management combined with project management, such as consulting, partnerships, business development, or growth/expansion
• Understand the healthcare industry and have worked in it previously
• Be a master at navigating ambiguity
• Have managed a large pipeline or multiple engagements simultaneously, staying on top of every thread
• Be hyper-responsive, organized, and thorough
• Be technically proficient; learn and adopt new tools quickly, and know how to automate repetitive tasks
• Do what it takes to get the job done; be resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do
• Move quickly and match the organization’s pace
• Be a detail-oriented person who thrives on detail-oriented work

Responsibilities

• Establish and continuously improve Stedi’s “payer onboarding playbook”
• Create and maintain a prioritized list of net new integrations in our CRM
• Establish first contact with payers and work through each step of the process until until the payer integration is in production
• Collaborate with engineering, customer operations, finance, product, and legal to get each integration across the line
• Build and foster relationships with key stakeholders at payers
• Identify and execute opportunities to expand existing payer relationships
• Hire and manage a lean team once you prove out the operational model

Preferred Qualifications

Have experience at clearinghouses, RCM businesses, healthcare providers, or payers