Retail Network Operations Analyst

Summary

Join Freeosk's fun and agile team as a Retail Network Operations Analyst and gain valuable retail demand planning, replenishment, and operational experience. This crucial role involves analyzing the network health of 675+ Freeosk locations daily, impacting the efficiency of retail operations. You'll drive demand planning for 200+ weekly programs, manage the sample inventory supply chain, and ensure kiosk replenishment and merchandising. The ideal candidate possesses a strong analytical mindset, attention to detail, and a proactive problem-solving approach. This role requires managing multiple projects, communicating effectively, and collaborating with others. The position offers a distributed work environment within the continental US, with potential for occasional travel.

Requirements

• Have 2-3 years of professional experience
• Have a Bachelor’s degree in supply chain, industrial operations, or related field
• Be expert in Microsoft Excel
• Have intermediate skills in SQL/MySQL, Python
• Have introductory knowledge of Quicksite
• Be familiar with Six Sigma, Supply Chain, Retail and Inventory Management concepts and terminology
• Demonstrate success of driving results through problem solving and data

Responsibilities

• Create sample demand plans by location
• Analyze sample usage, traffic and engagement trends to create the inventory forecast needed to support each kiosk in the network
• Review sample inventory and utilization on a daily basis to drive allocations that align with club demand, inventory utilization and cost targets using a combination of historical data and on-demand forecasting to adjust store-level inventory quantities
• Analyze program results/trends to create insights, identify opportunities and make recommendations on how to deliver better results for our retail and brand partners
• Investigate, analyze and provide support for weekly program execution as it pertains to instore merchandising, correct on-screen programming, on-shelf merchandise availability and product health
• Analyze program results/trends to create insights, identify opportunities and make recommendations on how to deliver better results at lower cost and higher customer satisfaction
• Provide direction for the 3PL warehouse operations to ensure samples arrive on-time and on-budget to our retail partners
• Maintain strong data integrity, manage weekly/monthly reporting and key success metrics, resolve inbound receiving and outbound shipment issues, provide direction on inventory rework, and ensure third-party vendor accountability through weekly communication and priority setting
• Drive operational actions and process improvements based on data insights that will enhance the customer experience

Preferred Qualifications

Have experience in retail or CPG supply chain inventory management

Benefits

• Competitive pay
• 401(k) Match Program
• Medical, Dental, Vision Insurance
• Work From Home Stipend
• Short Term and Long Term Disability
• Life Insurance
• Paid Time Off
• Volunteer Opportunities
• Summer Hours
• Parental Leave
• Tuition Reimbursement
• Sabbatical Program
• Professional Development
• Gym Stipend
• Social events