Turnitin is hiring a
Onboarding Consultant

Summary

Turnitin is seeking an Onboarding Consultant to manage the end-to-end onboarding process for all assigned customers. The role involves change management, implementation, integrations, training, usage, and adoption. The candidate should have a Bachelor's degree or equivalent experience, 2-5 years of experience in onboarding customers at a SaaS company, and strong communication skills.

Requirements

• Bachelor’s degree or equivalent professional experience
• 2-5 years of experience onboarding customers at a SaaS company

Responsibilities

Own end to end onboarding process for all assigned customers including change management, implementation, integrations, training, usage, and adoption

Benefits

• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage* (varies by country)
• Tuition Reimbursement* (varies by country)
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays* (varies by country)
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time* (varies by country)
• Charitable contribution match* (varies by country)
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave* (varies by country)
• Retirement Plan with match/contribution* (varies by country)