Onboarding Coordinator

Summary

Join Luxury Presence as an Onboarding Coordinator and support the onboarding process for clients using our award-winning real estate platform. Help organize and schedule client calls, communicate project timelines, gather necessary materials, and track project progress. Work closely with Onboarding Specialists to ensure a seamless transition. This entry-level role requires 0-1 years of experience in customer service or a related field and strong organizational and multitasking skills. The ideal candidate is detail-oriented, enjoys working with people, and has an interest in luxury real estate and digital marketing. The salary range is $43,000-$50,000 annually.

Requirements

• Keeping projects organized and on schedule
• Communicating clearly and professionally with clients
• Problem-solving and finding solutions when challenges arise
• Learning new tools and processes quickly
• Working efficiently in a fast-paced environment
• 0-1 years of experience in customer service, project coordination, or a related role (internships welcome!)
• You thrive in client-facing roles and genuinely enjoy working with people
• Strong organizational and multitasking skills
• A positive, proactive attitude and eagerness to learn
• An interest in luxury real estate and digital marketing

Responsibilities

• Support the onboarding process by assisting clients as they begin working with Luxury Presence
• Help organize and schedule client calls, ensuring a smooth onboarding experience
• Communicate project timelines and next steps to both clients and internal teams
• Gather client materials and ensure all required assets are submitted on time
• Assist with tracking project progress and keeping clients informed throughout their onboarding journey
• Work closely with Onboarding Specialists to ensure a seamless transition into their new website and marketing platform

Preferred Qualifications

• Bringing enthusiasm and a client-first mindset to everything you do
• Keeping things running smoothly behind the scenes
• Helping clients feel supported and excited about their new website