PeopleCert is hiring a
Online Exams Invigilator in Greece

Summary

The job is for an Online Exams Invigilator at PeopleCert, a global leader in assessment and certification of professional skills. The role involves invigilating online exams, resolving customer technical enquiries, ensuring exam integrity, and working effectively in a team environment. The ideal candidate should have a bachelor's degree, prior experience in the certification of persons and/or training and exam fields, excellent English and Polish language skills, advanced computer literacy, and strong interpersonal and communication skills.

Requirements

• Bachelor’s degree any discipline will be an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Excellent knowledge of English (C2 level) and Polish (C2 level/ native-like)
• Advanced computer literacy is required. ECDL Advance level certification would be considered a plus

Responsibilities

• Invigilate candidates during an online examination, ensuring that the candidates follow and adhere to the instructions on examination procedures before and during the examination period
• Perform the required procedures to authenticate the candidate’s identity and safeguard exam integrity in accordance with PeopleCert’s standards, regulations, and processes
• Ensure that when non compliances occur and candidates fail to adhere to PeopleCert regulations at any stage of the exam session, the required actions are taken in accordance with PeopleCert’s standards, regulations, and processes
• Implement basic troubleshooting protocols prior to or during the exam through customized platforms, chat, phone, or e-mails to ensure that the candidate's technical environment supports a smooth testing experience, as needed
• Manage the interaction in the exam and facilitates the candidate’s performance ensuring a positive candidate experience
• Ensure that Customer enquiries are dealt with in accordance with PeopleCert’s service standards

Benefits

• Monthly Bonus upon Performance
• Work in an international, dynamic and fun atmosphere among young and smart people
• Two free. vouchers for all certifications from PeopleCert's Portfolio per year for all employees
• Complimentary coffee and tea in all our premises
• Huge learning experience in using best practices and global environment
• Constant personal and professional development