Online Fitness Coach

Summary

Join our team as an Online Fitness Coach and thrive in a multicultural and multilingual, fully remote work environment. Provide customer support via chats and emails, offer basic nutrition suggestions, create training programs, and stay updated with cutting-edge technology. You will securely handle customer data, apply best customer happiness practices, maintain product knowledge, and communicate with developers and other departments. This role requires excellent English skills (C1 level), a genuine interest in fitness and nutrition, at least 6 months of customer support experience, a positive attitude, and a suitable personal computer and internet connection. We offer a flexible schedule, paid training, good referral bonuses, and a supportive work environment focused on growth and work-life balance.

Requirements

• Excellent English skills (at least C1 for both spoken and written)
• Genuine interest in healthy lifestyle trends, fitness, and nutrition
• At least 6 months of experience in a customer support role
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities

• Provide customer support via chats and emails with fitness-related inquiries
• Offering basic nutrition suggestions based on client needs
• Creating training programs
• Always be up-to-date with cutting-edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

Benefits

• Flexible schedule
• Opportunity to work fully remotely
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development