Remote Online Reputation Management Specialist (ORM)

Summary

Join a fast-growing Direct-to-Consumer eCommerce startup as a Reputation Management Specialist to lead online reputation initiatives.

Requirements

• 2-6 years of experience in Online Reputation Management
• Proven track record of managing reviews and moderating discussions
• Experience with influencer collaboration and engagement
• Strong analytical skills to gather and interpret review data
• Excellent communication and interpersonal skills

Responsibilities

• Manage online reputation across various platforms, including Reddit, TrustPilot, and YouTube
• Gather and analyze reviews to improve customer perception
• Moderate online discussions to ensure a positive brand image
• Collaborate with influencers to enhance brand visibility
• Develop and implement strategies to manage and improve online reputation

Benefits

• Interesting, challenging, fast-growing projects
• Strong and open-minded, transparent team
• An environment that will push you to grow and evolve
• Freedom to make decisions (and fails!)
• Fully remote team, flexible times (according to clients or team needs)
• Non-corporate, ever-evolving environment
• Results and solutions-oriented environment