Open Source Technical Architect

Summary

Join Canonical, a leading open-source software provider, as an Information Systems Architect. You will define best practices for infrastructure as code on a global scale, impacting millions of Ubuntu users. This home-based role in the EMEA region involves designing hardware and software implementation, leading SREs and DCEs, and collaborating with various teams. You will coach the IS team on automation and reliability, and contribute to improving Canonical products and open-source technologies. Twice-yearly travel to company events is required. The position offers a competitive compensation package and various benefits.

Requirements

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
• Track record of going above-and-beyond expectations to achieve outstanding results
• Extensive knowledge of cloud computing concepts, technologies & operation
• Practical knowledge of Linux networking, routing, and firewalls, internet transit and large scale/bandwidth networking
• Experience dealing with significant production outages, incident response and postmortems
• A passion for writing, sharing, and maintaining enterprise open-source software solutions
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
• Be familiarized and passionate about open-source, especially Ubuntu or Debian

Responsibilities

• Define, get buy-in and implement the holistic vision of a world class internal cloud
• Setup, maintain and update the technical design roadmap and guidelines for the SREs within IS, with the aim of improving reliability, resilience, operational scalability, and technical scalability
• Collaborate with, and provide the cloud-ops software development teams with input for roadmap, requirements and prioritization to build a world-class, highly standardized and automated operation
• Provide the IS management with input and advice with regards to technology, reliability, resilience and business cases
• Lead technical choices to implement solutions as self-service products, ensuring scalable operation
• Collaborate with product security as well as operations security to set best practice and mitigate new threats in a timely manner
• Automate operations for reuse across the world's largest companies, taking into consideration the complexities of distributed systems
• Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
• Analyze incidents and events, and establish what the reason behind the reasons are, and what structural improvements can be made to minimize the chance of them reoccurring

Preferred Qualifications

• Modern software engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
• Hands-on experience of automatic administration of enterprise Linux servers at scale

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
• We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission