Operational Resilience Lead

Summary

Join Wakam as their Operational Resilience Lead and spearhead the development and enhancement of their UK Operational Resilience framework. You will ensure regulatory compliance with PRA/FCA expectations, manage cross-functional alignment, and conduct annual IBS reviews. Responsibilities include leading scenario tests, managing incident reviews, and driving continuous improvement initiatives. The role requires 8+ years of experience in operational risk or resilience within UK financial services, strong knowledge of PRA/FCA regulations, and proven project management skills. Wakam offers a unique work environment with remote work flexibility, a flat hierarchical system, and opportunities for professional development.

Requirements

• 8+ years of experience in operational risk, business continuity, or operational resilience in UK financial services
• Strong command of PRA/FCA regulations relating to operational resilience
• Proven ability to manage cross-functional governance and RACI frameworks
• Experience working with outsourcing arrangements and third-party risk
• Strong project management and analytical skills
• Experience with vulnerability assessments, BCP, DR testing, and reporting

Responsibilities

• Own and evolve the full UK Operational Resilience framework (policies, methodologies, templates)
• Chair the UK OpRes Working Group and manage governance documentation
• Build strong cross-functional alignment across departments and third-party stakeholders
• Ensure timely and accurate PRA/FCA communications, including breach declarations
• Maintain up-to-date filings and board-ready reports on Operational Resilience posture
• Conduct annual IBS reviews and impact tolerance setting
• Monitor and document service performance and provide insights to executive leadership
• Lead annual resource mapping across all IBS-related services
• Collaborate with third parties on vulnerability assessments and treatment plans
• Track remediation activities and keep criticality documentation current
• Design and execute scenario tests, leveraging best practices and third-party collaboration
• Lead post-incident reviews and ensure real-time documentation of impacts
• Drive annual self-assessments and propose improvements for OR maturity
• Keep the knowledge base updated and represent Wakam in industry forums

Preferred Qualifications

• Analytical and detail-oriented, with strong documentation and compliance focus
• Collaborative, proactive communicator who thrives in a cross-functional role
• Resilient and adaptable under pressure, with excellent stakeholder engagement skills
• Strategic thinker with strong leadership presence and ethical standards
• Passionate about continuous improvement and staying ahead of regulatory expectations

Benefits

• True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat! ⛵
• Monthly Free.day: dedicated time for personal growth and skills development 📚
• Lunch voucher with Swile card