Operations Analyst

Summary

Join Correlation One as an Operations Analyst and contribute to the management of our impactful online training programs. You will collaborate with program managers, instructors, and teaching assistants to ensure successful program delivery and learner engagement. This role involves analyzing program data, supporting live classes, managing the admissions process, and contributing to various ad hoc projects. The ideal candidate is a highly organized project manager with excellent communication skills and a passion for education. This fully remote position, based in Jordan, offers a competitive compensation package and a supportive work environment.

Requirements

• 0-2 years full-time professional experience, ideally in an operations or analytics role
• Minimum 4-year college degree or equivalent experience
• Experience managing cross-functional, high-impact projects with multiple stakeholders
• Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency
• Strong work ethic and the ability to work well under pressure and with minimal supervision
• Proactive approach, high attention to detail, and a quick learner
• Strong customer service ethic, with experience supporting relationships with individuals and clients
• Familiarity with Google Suite and MS Office Suite, especially Powerpoint and Excel

Responsibilities

• Assist with the preparing and launch of Correlation One training programs, including application management, instructional staff hiring, cross-functional team collaboration, and client communication
• Collaborate with the Product and Operations team to run our business operations, with a focus on our data science and data analytics training programs
• Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner
• Perform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segments
• Complete ad hoc projects related to our data science and data analytics training programs
• Collaborate with internal team to creativity assess and test new products, and build growth strategies
• Manage the live class operations on Saturdays

Preferred Qualifications

Familiarity with Slack and Zoom

Benefits

• Insurance or subsidies based on country
• Retirement plan based on country
• Unlimited Time Off, with a minimum time off recommendation
• 10 company-paid holidays
• Official company-wide holiday for the last week of the calendar year
• Access to free data skills training through our programs
• A company culture that empowers individuals and embraces diversity through its core mission