Revenue Operations Analyst

Summary

Join Pacvue as a Revenue Operations Analyst and optimize sales processes, collaborate with the sales team, and provide robust Salesforce support. You will manage quotes, contracts, and deal entries, work with finance to maintain accurate financial data, and handle client terminations. This role requires strong analytical skills, excellent communication, and cross-functional collaboration. You will analyze sales data, generate reports, enforce best practices, and ensure compliance. Pacvue offers a competitive salary, work-from-home setup, annual bonus, and comprehensive benefits.

Requirements

• Proven experience in Sales Operations or in a similar analytical role, 2+ yrs
• Experience working with CRM systems (e.g., Salesforce) and other sales-related software
• Excellent communication skills with the ability to convey complex information clearly
• Detail-oriented with strong organizational and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Experience in the technology or SaaS industry
• Keen attention to details
• Ability to work on US and PH holidays
• Can work with minimal supervision

Responsibilities

• Assist the sales team by efficiently managing and processing quote, contract, and Deal entries, ensuring accuracy and adherence to company standards
• Work closely with the Finance department to update and maintain Deals as necessary, ensuring all financial data and records are accurately reflected
• Handle terminations based on clients' contractual obligations, ensuring compliance while maintaining positive client relationships
• Work directly with customers to provide administrative assistance, including support on customer portals and other relevant activities
• Work in tandem with the sales team to improve pipeline hygiene, ensuring data accuracy, completeness, and consistency within Salesforce
• Provide comprehensive support for Salesforce, aiding the sales team in maximizing its functionality, including data entry, troubleshooting, and ensuring alignment with sales strategies
• Support the sales team with the tools, resources, and information needed for effective selling
• Analyze sales data and key performance indicators (KPIs) to evaluate the performance of the sales team
• Generate regular reports and dashboards to communicate insights
• Enforce best practices to streamline workflows, reduce redundancies, and enhance overall efficiency
• Enforce and ensure sales practices comply with billing and legal requirements
• Ensure accuracy and integrity of sales data by following data and contract quality checks and validations
• Provide training and documentation on sales processes, tools, and systems as needed

Preferred Qualifications

Strong proficiency in Microsoft Office a plus

Benefits

• $1083.33 per month
• Work-From-Home setup
• Annual bonus
• HMO for contractor plus immediate family (spouse and children) after three months of employment
• Sick leave and paid time off after three months
• Maternity/Paternity leave (applicable after six months)
• Internal training
• Days off on Sunday and Monday (PH Calendar)