Fresh Prints is hiring a
Operations Associate

Summary

The job is for an Operations Associate at Fresh Prints, a NYC-based custom apparel startup. The role involves handling logistics and coordinating with overseas and domestic vendors to deliver products efficiently. The candidate should have strong analytical skills, be able to work under tight timelines, make decisions without direct supervision, and have excellent communication skills.

Requirements

• 2-3 years of experience in Operations/Logistics
• Strong analytical and organizational skills
• Able to work on complex tasks under tight timelines
• Able to make decisions without direct supervision
• Fluent in English
• Excellent communication skills

Responsibilities

• Resolving Stock Issue Tickets, Licensing Tickets and other Miscellaneous Tickets
• Act as a back-up for the Order Processing team if OS pool volume is low
• Work on Sample Order processing
• Work on Printer Capacity Management System (PCMS) ratings updation
• Adhoc Tasks during the slow season
• Work on reporting tasks and projects
• Responsible for sharing pricing quotes using available resources
• Communicating & giving feedback to other teams; solving order issues and improving Licensing experience within Fresh Prints
• Checking on timelines and licensing-related questions from Campus Managers
• Order checks/Data entry for reporting; Conducting Shopify/Group order checks
• Assignment of schools if proof comes in from the client directly
• Uploading proofs to licensing portals for single-use licenses

Benefits

• Competitive monthly salary between $400 - $700 (adjusted based on experience)
• Learning opportunities
• Working in a great culture
• Health benefits
• Laptop reimbursement