Operations Manager/Senior Manager

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Senior Operations Manager. You will lead and mentor a high-performing global Data Operations team, driving operational excellence and scaling results. This role requires a proven track record in operations, managing global teams, and optimizing vendor relationships. You will optimize processes, improve data accuracy, and ensure consistent product performance. Veeva offers a flexible work environment and a comprehensive benefits package. The ideal candidate possesses strong data-driven decision-making skills and experience leading remote and global teams.

Requirements

• 5+ years in operations and vendor management (tech/start-up preferred)
• Bachelor’s or Master’s in Business, Engineering, or Life Sciences
• Experience in workforce planning and team scale
• Strong data-driven decision-making and process optimization skills
• Proven ability to lead remote and global teams effectively

Responsibilities

• Lead and mentor a high-performing Data Operations team of leads, ensuring alignment and engagement
• Manage internal and external relationships to drive product success and efficiency
• Optimize processes, improve data accuracy, and ensure consistent product performance
• Oversee workforce planning, and team performance to meet KPIs
• Streamline operations, scale effectively, and manage vendor efficiency within budget
• Drive transitions in people, processes, and technology to support business growth

Preferred Qualifications

• Lean Six Sigma, PMP, or other process improvement certifications
• Experience scaling operations in fast-growing companies
• Proficiency in data analysis, BI tools, and predictive analytics
• Expertise in organizational change management
• Advanced vendor management, including contract lifecycle and performance tracking
• Cross-functional collaboration with IT, Finance, and HR
• Strategic thinking to align operations with long-term business goals
• Experience driving innovation and automation for efficiency gains

Benefits

• 1% charitable giving program
• Medical private insurance
• Dental Cover
• Income protection
• Private pension plan
• Life insurance
• Travel Insurance
• Fitness reimbursement