Operations Specialist

Summary

Join Airspace, a tech-enabled freight forwarder revolutionizing critical package delivery, and become a crucial member of our operations team. You will play a pivotal role in saving lives and ensuring timely delivery of mission-critical packages. Expect a dynamic environment with opportunities to make a real impact. The job involves handling intricate logistics, making informed decisions, and exceeding customer expectations. A positive attitude and ability to remain calm under pressure are essential. Airspace offers competitive compensation and benefits.

Requirements

Preferred 1-3 years of customer service experience

Responsibilities

• Quickly switch between critical tasks and roles as situations demand
• Navigate intricate logistics challenges where precision is paramount
• Take full responsibility for the shipments you handle, leveraging top-tier technology and teamwork while maintaining end-to-end autonomy
• Swiftly make informed decisions that can make the difference in critical life-saving situations, ensuring safety and efficiency
• Maintain composure during high-stress situations, safeguarding the movement of sensitive shipments globally
• Dedicate yourself to exceeding customer expectations through exceptional service and problem-solving

Benefits

• Competitive salary: $22.00 - $24.00 per hour
• Comprehensive health, vision, and dental care plans
• 401K program with employer match
• Professional Training and Personal Development reimbursements
• Generous employee perks