Operations Specialist

Summary

Join Data Society Group/The Data Lodge as an Operations Specialist and provide crucial support to a team assisting industry-leading organizations in workforce data, analytics, and AI education. You will manage content, technical processes, and administrative tasks, ensuring precise adherence to established guidelines. Responsibilities include content publishing, maintaining client resources, tracking key metrics, and supporting marketing operations. The role involves managing documentation, system access, and internal databases while identifying efficiency improvements. This position requires strong attention to detail for seamless daily operations. This is a part-time, hourly, remote position within the Philippines.

Requirements

• Positive attitude and eager to learn and grow
• Great communication skills, both written and verbal
• Strong organizational skills with attention to detail and the ability to work on multiple projects concurrently
• Demonstrates solid technical knowledge and quality performance
• Basic knowledge of IP (intellectual property) as a business product
• Ability to handle sensitive information with discretion and confidentiality
• Proficiency in English is required

Responsibilities

• Edit and post high-quality content on various channels (e.g., website, social media, internal platforms)
• Manage, maintain, and update content libraries, including categorizing and tagging existing documents and resources
• Support marketing initiatives through content repurposing and creation of marketing materials
• Manage user access and permissions for internal systems and platforms
• Test and track technical platform automations to ensure functionality and quality
• Assist in the execution of one-off data collection projects and ad-hoc requests, as needed
• Monitor and share data related to website traffic, social media engagement, and marketing campaigns
• Assist with documenting internal operations procedures and workflows
• Maintain and update operations documents and databases
• Provide administrative support for various departments and projects as needed

Preferred Qualifications

Works efficiently in website applications (Kajabi, HubSpot, and Airtable experience are appreciated but not required)

Benefits

• This is a part time, hourly position, flexible to be remote anywhere within the Philippines
• Salary will be between ₱ 290 - ₱ 400 per hour, for 20 to 30 hours per week