Operations Supervisor

Summary

Join Belle as their first Operations Supervisor in Missouri to drive growth, build a strong team, and create community impact. This role combines recruitment, market development, and operational excellence to ensure seniors receive in-home care. Responsibilities include executing grassroots marketing, developing partnerships, recruiting and managing a team, and overseeing daily operations. The ideal candidate will have experience managing a remote workforce, preferably in healthcare, and possess strong leadership and communication skills. Belle offers competitive compensation, health benefits, 401k, PTO, and opportunities for career growth.

Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field preferred
• Previous experience managing a remote workforce, preferably in healthcare or service-related industries
• Physically reside in the state of Missouri
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities
• Knowledge of scheduling strategies and attendance policies
• Familiarity with healthcare service delivery
• Demonstrated experience in business development, grassroots marketing, or market expansion initiatives
• Willingness to travel as needed to support growth and outreach efforts

Responsibilities

• Execute grassroots marketing initiatives (e.g., door-to-door selling) to build brand awareness and establish Belle's presence
• Develop and maintain partnerships with healthcare providers, community organizations, and local groups
• Travel throughout Texas to support business development efforts
• Lead recruitment, interviewing, and hiring of qualified Belle Technicians
• Collaborate with Learning & Delivery to execute thorough onboarding programs
• Provide ongoing coaching and performance management to ensure service excellence
• Foster a positive team culture through regular events and engagement initiatives
• Manage daily operations using company software and project management tools
• Ensure timely completion of administrative tasks and reporting requirements
• Monitor and optimize key metrics, including on-time and appointment completion rates
• Implement effective scheduling strategies to maximize appointment fulfillment
• Ensure accurate clinical data collection and documentation
• Conduct regular shadowing sessions to maintain quality standards
• Monitor attendance and develop solutions to minimize service disruptions
• Drive continuous improvement through performance data analysis

Preferred Qualifications

Fluency in Spanish preferred; English proficiency required

Benefits

• Competitive compensation based on experience
• Health, Dental, and Vision Insurance Benefits
• 401k
• PTO, Sick, and Paid Holidays
• Opportunity for significant career growth and expansion of responsibilities
• Ability to reshape an industry and protect lives