Remote Operations Team Administrator
at BELAY

Summary

Join our vibrant and award-winning company as an Operations Team Administrator to provide executive-level support to the Operations Directors.

Requirements

• BA/BS degree or equivalent work experience
• Minimum of 3 years of senior leader support experience, C-suite preferred
• Exceptional attention to detail
• Must be driven self-starter, a positive thinker, loyal and trustworthy
• Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action-orientation are essential for this role
• Strong verbal and written communication skills and ability to interact with internal and external partners
• Team player who is willing and able to “roll-up the shirt sleeves” to get a project done when needed
• A high degree of autonomy with the capability of working remotely

Responsibilities

• Represent BELAY in a positive and professional manner
• Exemplify our Core Values, Mission Statement, Vision and Conflict Norms to live out BELAY’s culture each day
• Collaborate with and help teammates while maintaining a positive and professional attitude; fostering teamwork
• Fully support and honor corporate initiatives for BELAY
• Maintain BELAY’s, the Operations Directors confidentiality
• Uphold the highest level of standards when interacting with clients, prospects, & team members
• Explore new opportunities that add value to BELAY, as directed
• Serve as the eyes and ears for the Operations Directors and escalate issues as appropriate
• Be an extension of the Operations Directors, serving as a liaison to our team, clients, contractors, and partners
• Manage email inboxes with a focus to reduce spam, solicitations, calendaring requests, and other non-essential messages
• Draft internal and external communications on behalf of the Operations Director , while maintaining privacy and confidentiality
• Anticipate the needs of the Operations Directors and conserve their time by proactively assisting with task management, review and drafting of correspondence, research, professional & personal development opportunities, meeting preparations, presentations, etc
• Manage complex calendaring and appointment setting including vetting and prioritizing with the understanding that time working on the business is crucial, while keeping ideal calendar and preferences at play and providing recommendations for both professional and personal priorities
• Ensure all details are accounted for in advance such as appropriate time zones, addresses, contact information, notes and agendas, and ensure all meetings are confirmed
• Plan for appropriate preparation time prior to and between meetings and events
• Executive travel coordination including air and ground transportation, hotel and meal reservations, inclusive of reminders, call ahead confirmations and leveraging preferred travel reward programs
• Coordinate task management, Asana projects, research, professional development, meeting preparations, team gifting, and notes on behalf of the Operations Directors
• File weekly expense reports and track reimbursement status, partnering with the Finance Dept to ensure adherence to budget
• Perform any ad-hoc professional or personal tasks or projects delegated by the Operations Directors

Benefits

• Full-time, non-exempt, W-2 role
• Ability to work from home full-time