Order Entry Specialist

Summary

Join Natera, a global leader in cell-free DNA (cfDNA) testing, as an Insurance Billing Order Entry Specialist I. In this role, you will maintain a database by entering new and updated patient insurance information, research patient insurance coverage and eligibility, and ensure accuracy of data. You will be responsible for verifying patient insurance coverage, entering data accurately, preparing source data for computer entry, processing patient and insurance source documents, resolving discrepancies, double-checking work, maintaining data entry requirements, verifying entered data, protecting confidential information, and performing other duties as assigned. This position requires a high school diploma or GED, 1-2 years of relevant work experience in the healthcare industry, proficiency in alpha/numeric data entry, Microsoft Office Suite, and the ability to work in a fast-paced, deadline-driven environment.

Requirements

• High School Diploma or GED
• 1-2 years of relevant work experience in the Healthcare Industry as it relates to Insurance coverage and benefits verification
• Proficient in alpha/numeric data entry
• Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, or Google applications and general working knowledge of Internet for business use
• Ability to work in a fast-past, deadline driven environment including good multitasking skills
• Ability to define problems collects data, validate data, establish facts, and draw valid conclusions

Responsibilities

• Responsible for verifying patient insurance coverage, to ensure necessary procedures are covered by an individual’s provider
• Responsible for entering data in an accurate manner, including patient benefit information in multiple systems and verifying that existing information is accurate
• Prepares source data for computer entry by compiling and sorting information, establishing entry priorities
• Processes patient and insurance source documents by reviewing data for deficiencies, discrepancies and specific details
• Resolve discrepancies by using standard procedures or escalating incomplete documents
• Double checks their work and assures all data is in the case correctly
• Maintains data entry requirements by following data program techniques and procedures
• Verifies entered customer and insurance data by reviewing, correcting, deleting, or reentering data
• Maintains customer confidence and protects operations by keeping information confidential
• Other duties as assigned by Management

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more
• We also offer a generous employee referral program!