Salsify is hiring a
Order Management & Billings Associate

Summary

The job description is for a Billings and Collections - International Associate position at Salsify, a company specializing in commerce infrastructure. The role involves managing billing and collections, assisting with accounting tasks, and working in a fast-paced environment.

Requirements

• Strong English and French Language skills are required
• Excellent organization skills with attention to detail and completeness
• Hands-on self-starter with a strong work ethic
• Excellent customer service skills and possess a high degree of interpersonal skills
• Ability to multi-task in a fast-paced environment and to prioritize accordingly
• Ability to work independently & in a team environment
• Proficient in Microsoft Office and NetSuite. Knowledge of Salesforce desired
• Have a working knowledge of Accounting Standards

Responsibilities

• Act as a point of contact for external and internal billing and collection requests
• Maintain accounts and records for designated billings
• Monitor outstanding balances and design various collection options to negotiate collections
• Organize designated customer accounts, identify collection issues and assist in appropriate resolution
• Administer cash deposits on an everyday basis and reconcile payments
• Prepare and analyze DSO report
• Analysis of complex payment and billing issues, and resolve questions and problems should any arise
• Complete vendor form requests, exemption certificate information, and other requests from Sales for ‘Deal Support’
• Research and apply customer receipts and unallocated customer credits
• Manage and monitor invoice requests
• Process requests in support of the annual audit
• Participate in the monthly close process and completion of account reconciliations
• Other responsibilities include participation in special projects and ad hoc reporting

Preferred Qualifications

Driven focus on high levels of quality, accuracy, and process engineering mindset