Paralegal II

Summary

Join TrueAccord's Legal & Compliance department as a Paralegal II and contribute to our mission of becoming the most trusted third-party consumer debt collection agency. You will play a critical role in supporting our team's growth by proactively monitoring processes, managing litigation, leading remediation actions, and ensuring regulatory compliance. This position requires experience in compliance and legal functions, a paralegal certificate or equivalent experience, and strong analytical, communication, and organizational skills. We offer a comprehensive benefits package including unlimited PTO, medical/dental/vision insurance, 401k, flexible spending accounts, disability and life insurance, family leave, and various other perks.

Requirements

• Experience: 4+ years of combined compliance and legal functions
• Education: Paralegal certificate or 3+ years of paralegal experience either as an in-house paralegal or law firm litigation paralegal
• Ethical Integrity: Demonstrated commitment to high ethical standards and professional integrity
• Agility & Adaptability: Ability to thrive in a fast-paced environment and quickly adapt to new technologies and procedures
• Problem-Solving Skills: Strong analytical mindset with the ability to make sound decisions under pressure
• Attention to Detail: Meticulous focus on delivering high-quality, error-free work
• Communication Excellence: Outstanding written and verbal communication skills
• Organizational Mastery: Proven ability to handle multiple projects and meet critical deadlines

Responsibilities

• Proactively monitor and optimize processes to align with evolving federal, state, and local regulations
• Manage incoming litigation and demand letters, investigate allegations, communicate with opposing counsel, and support legal strategies
• Lead planning, documentation gathering, and validation of remediation actions to ensure regulatory adherence
• Oversee revisions and distribution of policies and procedures, collaborating with cross-functional teams to maintain compliance standards
• Support the tracking and organization of client contracts, NDAs, and agreements to ensure seamless operations
• Manage regulatory audits and investigations, ensuring timely and accurate submission of required materials
• Maintain company-wide compliance with licensing and bonding requirements across all 50 states
• Work closely with leadership to implement changes and develop compliant business processes
• Investigate and respond to regulatory complaints
• Take ownership to proactively identify areas for improvement and contribute to the ongoing success of the legal and compliance function

Preferred Qualifications

• Notary Public Commission (or willingness to obtain one)
• Strong proficiency in Mac systems and Google Suite (G Suite)

Benefits

• Everything you need to work remotely
• Unlimited PTO
• Medical/dental/vision insurance
• 401k through Charles Schwab
• Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package
• Company-paid short-term and long-term disability plus basic life insurance
• Family-friendly maternity and paternity leave
• Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!
• PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide
• Paid time off to do volunteer work in your community
• Access to the Wellness Coach app for you and 5 family members