Partner Acceleration Executive

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NICE

πŸ“Remote - India

Summary

Join NiCE, a global market leader, as a Partner Acceleration Executive (PAE) and drive profitable growth through our partner ecosystem. The PAE will implement a cohesive business development strategy, driving sales opportunities, marketing campaigns, and strategic initiatives to develop existing partnerships. This role involves close collaboration with cross-functional teams to execute corporate strategy for new growth, leveraging expertise in cloud services, digital transformation, and CRM platforms. The PAE will maintain and progress long-term partner relationships, create business plans, and lead partner training and enablement. You will monitor partner performance, resolve issues, and drive partner strategy by understanding industry trends. This is an opportunity to contribute to a fast-paced, collaborative, and creative environment.

Requirements

  • 8+ years of technology sales experience
  • 5+ years in partner channel with a proven track record of successfully managing partnerships
  • 5+ years previous experience in contact center software or associated industry
  • Experience working with national/global partners
  • Proven track record of achieving targets and goals

Responsibilities

  • Establish and manage relationships inside NiCE partner ecosystem to determine partner goals for growth and development, and to drive strategic initiatives that deliver profitable revenue, innovation, and market expansion
  • Develop joint business opportunities and execute programs and initiatives that drive growth
  • Drive adoption and expansion of NiCE products and services by leveraging strategic partnerships
  • Exceed quarterly and annual targets for revenue growth, pipeline creation and product/service utilization
  • Serve as the Partner Acceleration Executive for assigned partners serving as conduit to resources from sales, marketing, R&D, engineering, and leadership to achieve differentiated ecosystem growth
  • Document and present joint business plans for partner’s business goals and objective that align partner company solutions that support their success
  • Lead Training and Enablement for partners on NiCE company products, services, and Go-To Market
  • Monitor and Analyze partner performance to identify, document, and track opportunities for continuous improvement
  • Leverage established support and management processes to escalate and resolve partner issues in a timely manner
  • Drive partner strategy by thoroughly understanding industry trends, innovation, and market commercials relevant to partner ecosystem
  • Attend and participate in industry and partner events relevant to assigned partners

Preferred Qualifications

  • Enterprise business and financial modeling experience
  • Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment
  • Exceptional written and verbal communication skills
  • Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner
  • Strong presentation skills – Must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience
  • Analytical and Quantitative abilities required – Must be able to interpret and explain financial and statistical information
  • Broad knowledge of Sales tactics and Marketing
  • Business development skillsets for pursuing new business opportunities to generate revenue for the company
  • Ability to multi-task in a challenging environment while maintaining a high level of responsiveness

Benefits

  • Enjoy NiCE-FLEX!
  • At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week

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