Partner Acceleration Executive

Summary

Join NiCE as a Partner Acceleration Executive and develop, scale strategic partner relationships within the Business Process Outsourcer (BPO) segment. You will build new partner recruitment strategies, programs, and supporting infrastructure, coordinating cross-functional resources to align partner activities with NICE's channel organization strategies. Establish deep relationships internally and within the BPO partner ecosystem to drive profitable revenue growth, innovation, and market expansion. Develop joint business opportunities and execute development programs for ecosystem growth. Collaborate with NICE Partner Alliance Leaders on their partnership growth initiatives. This role requires building and managing relationships with BPO partner executives, sales, and client account teams, leading training and enablement for partners on NICE products and services.

Requirements

• 10+ years of technology sales experience
• 5+ Years working with BPOs ( Business Process Outsourcers )
• 5+ years previous experience in contact center software or associated industry
• Expert level Account Management and global systems integration methods
• Expert level Account Management of Clients using specialized component subsystems ex: (hardware, software, networking and storage products)
• Proven success in executing large, complex deals with Fortune 500 organizations
• Enterprise business and financial modeling experience for BPO solutions
• B.A. / B.S. from an accredited college; preference for Program and Project Management
• Travel up to 30% of the time

Responsibilities

• Establish and manage relationships inside NICE partner ecosystem to drive strategic initiatives that deliver profitable revenue growth, innovation, and market expansion
• Develop joint business opportunities and execute development programs for ecosystem growth
• Responsible for architecting BPO multivendor solutions into a whole and ensuring that those subsystems function together
• Collaborate with and support NICE Partner Alliance Leaders on their partnership growth initiatives
• Effectively build and manage ongoing relationships with BPO partner executives, sales and client account teams
• Lead training and enablement for partners on NICE company products, services, and Go-To Market
• Build and manage relationships with NICE BPO sales teams , ensuring they understand the complex dynamics of a BPO sale and value BPOs deliver to their clients
• Lead efforts to scale our partner sales activities, including pipeline generation and management
• Provide overlay sales support on partner co-pursuits
• Engage with clients onsite to establish various use cases and quantify the value behind them
• Hold in-depth, value-oriented conversations with BPO leadership , industry-experts, architects, and line-of-business users

Preferred Qualifications

MBA or graduate degree preferred