Partner Growth Specialist

Summary

Join SonderMind as a Partner Growth Specialist to drive strategic partnerships with leading health systems. Collaborate with the Health Systems account team to develop and implement strategies, workflows, and tools that empower account managers. Analyze key partner metrics to identify performance gaps and recommend data-driven improvements. Leverage data and partner feedback to shape product development and inform partnership strategy. Design and evolve scalable operational frameworks to support the full partner lifecycle. Collaborate cross-functionally to ensure alignment with partner needs and strategic goals. Success involves improving conversion rates, increasing clinical yield, and enhancing the efficiency of the account management team.

Requirements

• 2+ years in healthcare consulting, analytics, or a similarly strategic, data-heavy role supporting health systems or enterprise healthcare clients. Knowledge of clinical systems is a must
• Excellent verbal and written communication skills. Ability to communicate to internal and external stakeholders
• Proficient in analyzing large datasets, synthesizing information, diagnosing HS partner issues and translating it into actionable solutions
• A passion for Healthcare System partner and patient satisfaction and a strong desire to help partners achieve their goals of patients receiving behavioral healthcare through Sonderind
• Empathetic and patient in handling concerns
• Ability to collaborate cross-functionally with care coordination, analytics, product, and to ensure a successful experience. Highly collaborative within the Health Systems Team
• Strong understanding of healthcare business models, operations, and levers of revenue and efficiency
• Excellent organizational skills with the ability to manage multiple partners and priorities simultaneously

Responsibilities

• Drive Strategic Enablement for Account Teams: Partner closely with the Health Systems team to design and implement the strategies, workflows, and tools that empower account managers to operate at scale, focus on the highest-value work, and drive measurable partner outcomes
• Analyze Performance to Optimize Conversion and Yield: Own key partner metrics—such as referral conversion, clinical yield, and engagement—and use them to identify performance gaps, develop actionable insights, and recommend data-driven strategies for improvement
• Surface Opportunities that Shape Product and Partnerships: Leverage data and partner feedback to identify trends that inform partnership strategy, shape product development, and support SonderMind’s continued differentiation in the enterprise behavioral health market
• Design Scalable Operational Frameworks: Develop and evolve repeatable processes, templates, and planning frameworks to support the full partner lifecycle—from onboarding and activation to growth and retention
• Influence Cross-Functional Execution: Collaborate with Product, Analytics, Care Coordination, and Marketing to ensure our offerings align with partner needs and strategic goals. Act as the connective tissue across teams to remove friction and accelerate outcomes

Benefits

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!