Partner Relationship Manager

Summary

Join Human Interest, a high-growth tech company revolutionizing the retirement industry, as a Partner Relationship Manager. You will build and maintain strong relationships with key partners, collaborating with cross-functional teams to achieve mutual success. Responsibilities include strategic planning, partner onboarding, performance monitoring, and conflict resolution. This role requires a Bachelor's degree, 5+ years of partner management experience, and strong communication and analytical skills. Human Interest offers a competitive salary, comprehensive benefits, and a collaborative work environment dedicated to solving the retirement savings crisis.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• 5+ years of experience in partner management, strategic alliances, or business development, preferably in the technology, fintech, or SaaS industries
• Proven ability to manage and grow strategic partner relationships, with experience in negotiating contracts, setting expectations, and resolving conflicts
• Excellent verbal and written communication skills, with the ability to influence, present, and articulate complex concepts to diverse audiences
• Strong analytical and problem-solving skills with the ability to assess partnership performance and identify areas for improvement
• Experience managing multiple projects simultaneously in a fast-paced environment, with the ability to prioritize and meet deadlines
• Knowledge of sales strategies, marketing programs, and business development techniques

Responsibilities

• Build and nurture strong, long-term relationships with key partners, ensuring alignment with business goals and mutual success. Act as the primary point of contact for partner communications and engagement
• Collaborate with partners to understand their business objectives, define partnership strategies, and develop joint go-to-market initiatives that drive mutual growth and value
• Lead the onboarding process for new partners, ensuring they are equipped with the necessary tools, resources, and knowledge to effectively sell and support partner manager products
• Establish and track key performance indicators (KPIs) to measure the success of partnerships. Provide regular performance updates to internal stakeholders and partners, and work to resolve any challenges or gaps
• Work closely with cross-functional teams including sales, marketing, product management, and customer support to deliver seamless partner experiences and identify opportunities for business growth
• Collect and relay partner feedback to internal teams to improve products, services, and partner programs. Monitor market trends and competitor activities to identify new partnership opportunities
• Negotiate and manage partnership agreements, ensuring that terms are aligned with both partner manager and the partner’s business objectives and SLA’s
• Provide ongoing training, support, and resources to ensure partners are up-to-date with the latest product features, tools, and best practices
• Proactively identify and address any issues or challenges within partner relationships, and provide solutions that align with business objectives

Preferred Qualifications

• MBA is a plus
• Familiarity with Intuit’s products, services, and the broader financial technology ecosystem is a plus
• A proactive, goal-oriented leader with a focus on driving measurable outcomes
• Ability to see the big picture and formulate long-term strategies for growth
• Strong team player who thrives in cross-functional environments and can work effectively across departments
• Deep commitment to understanding and meeting the needs of both advisors and clients

Benefits

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Addition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra - Enhanced Mental Health Support for Employees and dependents
• Carrot - Fertility healthcare and family forming benefits
• Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites
• The vast majority of our positions can be 100% remote
• Base salary for this position spans $87,500 - $90,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. This position will also offer a yearly variable target of $90,000 that is paid out monthly. All of our employees are offered a robust suite of physical, financial and mental wellness benefits