πUnited States
Partner Success Associate
closed
Remedy Product Studio
πRemote - Colombia, Brazil
Summary
The job is for a Partner Success Manager at Remedy Product Studio, responsible for managing partner relationships, driving business growth, and executing marketing and sales strategies. The role requires 3+ years of experience in account management, customer success, and the marketing/sales field, proficiency in using Salesforce and Gmail, and strong analytical skills.
Requirements
- Minimum of 3 years of experience in account management, customer success, and the marketing/sales field
- C1 English level, with exceptional interpersonal and communication skills, capable of building and sustaining positive relationships
- Proven track record of driving revenue growth and expanding business relationships
- Strong capability in developing and implementing effective marketing and sales strategies
- Robust analytical skills to evaluate marketing and sales data, driving efficient decision-making
- Strategic thinker with the ability to craft and execute impactful account plans
- Excellent organizational skills and attention to detail, crucial for managing multiple partner engagements simultaneously
- Proficiency in using Salesforce and Gmail, with a strong ability to implement and leverage automations for business efficiency
- Self-starter who is motivated and capable of working independently as well as in team settings
Responsibilities
- Act as the primary point of contact for the partners you manage, ensuring their needs are met and their experience with Remedy is exceptional
- Nurture and expand partner relationships to foster long-term partnerships and mutual growth
- Drive the growth of business relationships, expanding Remedyβs reach by identifying new opportunities and enhancing existing partnerships
- Measure and enhance customer satisfaction through a strong Net Promoter Score (NPS), quantifying the exceptional level of service we provide
- Identify and qualify potential partners within our network using the BANT (Budget, Authority, Need, Timeline) criteria to prioritize leads effectively
- Develop and execute marketing and sales strategies to support Remedy's goals, including lead generation, product positioning, and promotional campaigns
- Collaborate with internal teams to align marketing and sales activities with overall business objectives
- Track and report on sales and marketing performance, using data from Salesforce and other tools to optimize strategies and achieve key performance indicators (KPIs)
- Utilize Salesforce and Gmail automations to streamline tasks and improve communication efficiency, ensuring that all partner interactions are logged and actionable items are tracked
Preferred Qualifications
Experience as a project manager in tech is a huge plus
Benefits
- Competitive compensation
- Remote first work environment
- Laptop reimbursement program
- Fixed subsidies for healthcare, connectivity, and wellness
This job is filled or no longer available
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