Patient Billing AR Manager

Summary

Join Rula as their Patient Billing AR Manager and oversee the onshore billing team and offshore billing vendors, ensuring seamless patient billing processes. Execute billing and collections operations, and drive continuous process improvement. This role demands strong organizational skills, attention to detail, strategic thinking, and analytical abilities. Experience in healthcare payer operations and revenue cycle management is essential, along with comfort in dynamic environments. The ideal candidate will have a proven track record of managing complex processes and working collaboratively to solve problems. This position offers a fully remote work environment and a comprehensive benefits package.

Requirements

• 3+ years of experience in revenue cycle and/or strategy consulting, leading end-to-end transformation (process, technology, and people)
• Expertise building processes and utilizing tools to drive optimization and efficiency
• Proficiency leveraging data analytical tools (i.e. SQL, Excel/GSheets, Looker) to inform decision making and performance updates
• Skillfulness in applying structure, cross-functional partnership, prioritization, and effective communication to solve complex problems across the organization
• Experience in writing deliverables (i.e. technical requirements, project plans/updates, experiment results, and/or strategy documents) that are clear and concise for all audiences technical and non-technical

Responsibilities

• Oversee the onshore billing team and manage the offshore billing vendors
• Ensure seamless patient billing processes and systems
• Execute billing and collections operations
• Drive continuous process improvement as Rula continues to scale

Preferred Qualifications

• Experience working in an AR (Accounts Receivable) function
• Experience in a startup and/or healthcare environment
• General knowledge of payer/insurance landscape, particularly reviewing and implementing requirements for healthcare payer contracts
• Technical savviness with tools such as Salesforce, ZenDesk, AdvancedMD/EHR, Availity, or similar platforms to spearhead continuous improvement

Benefits

• 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access : Start saving for your future
• Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) : Support for your mental and physical health
• New hire home office stipend : Set up your workspace for success
• Quarterly department stipend : Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns : Explore a variety of engaging topics
• Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all