Payer Partnerships Lead

Summary

Join Headway as a Payer Partnerships Lead and contribute to building a new mental health care system. You will manage health plan partnerships, navigate contract strategies, build relationships with health plan teams, conduct market analysis, leverage data for insights, and collaborate with internal stakeholders. This role requires 7+ years of healthcare experience, deep exposure to payer business models, strong relationship-building skills, data-driven analysis capabilities, and operational excellence. You will be responsible for high-impact objectives at a rapidly scaling company. The role offers a competitive salary, comprehensive benefits, and the opportunity to make a meaningful impact on mental healthcare access. Headway is committed to diversity and inclusion and provides reasonable accommodations.

Requirements

• You have a minimum of 7+ years of experience in the healthcare space, preferably in roles within Customer Success, Business Development, or in Strategic customer-facing roles
• You bring deep exposure to payer business models and economics
• You are a relationship builder, and delight in forging meaningful bonds across all levels of an organization
• You thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
• You are highly data-driven and a self-starter. You can drive complex analyses and translate ambiguous problems into key actionable insights
• You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat
• You seek an environment that fosters individual growth through open-feedback and high-autonomy
• You are motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare

Responsibilities

• Be responsible for long term management of health plan partnerships with some of the largest health plans in the US
• Navigate contract strategy and renegotiations to optimize partnership structure and success
• Build and grow relationships with health plan teams and leadership across multiple functions (Network, Sales/Commercial, Product)
• Lead market analysis and own healthcare research to shape strategy
• Leverage data to generate insights and identify new opportunities for partnership growth
• Manage meetings with health plan senior leaders and serve as the face of Headway
• Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development