Payments Platform Manager

Summary

Join Airbnb's Payments team as a Payments Product Manager and lead the vision and strategy for payments funds and ledgers. You will develop and execute multi-year roadmaps, collaborate with cross-functional teams, define KPIs, and integrate partner products. This role requires 10+ years of experience in product management for global payment platforms, deep experience in building financial reporting and ledger products, and a strong understanding of funds management and ledger systems. You will work with engineers, data scientists, and other experts to build and improve our payment platform. The position is US-remote eligible with occasional office work. Compensation includes a base pay range of $192,000-$235,000 USD, plus potential bonus, equity, benefits, and employee travel credits.

Requirements

• 10+ years in a product management role working on global payment platforms
• Deep experience in building financial reporting, and ledger products within Payments
• Familiarity with the broader payments ecosystem consisting of PSPs, acquirers and networks
• You grasp the fundamentals of funds management, financial transactions, and ledger systems
• You have familiarity with double-entry bookkeeping, general ledger structures, and accounting principles
• Take ownership of day-to-day product management, execution and payment escalations
• Platform product management experience, building products that can be leveraged by a variety of business customers
• Ability to work directly with engineers to develop use cases, build inspiring narratives, prioritize features, and evaluate short-term vs. long-term trade-offs
• Ability to lead by influence across a diverse team of engineers, data scientists, finance, treasury, compliance, legal, and business experts
• Ability to clearly articulate the story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details when necessary
• Exceptional decision making skills: given limited resources, how do you prioritize across needs?
• Thrive in a startup culture: dealing with fast pace, changing needs, and limited resources
• Highly data driven with strong analytical skills

Responsibilities

• Drive Payments funds & ledger vision and strategy
• Develop and execute a comprehensive multi year roadmaps that supports the measurement and optimization of payments at scale
• Collaborate with cross-functional teams across Engineering, Operations, Analytics, Partnerships, Treasury, Finance, Tax and Product Management to define requirements, prioritize features and align goals
• Develop compelling and clear product narratives and requirement documents. Develop hypotheses based experiments, define clear success metrics and detailed roll out plans
• Define and analyze KPIs that inform success & health
• Drive the integration of partner products and services to enhance our platform capabilities
• Collaborate with cross-functional teams to develop comprehensive playbooks that support the resolution of top processing challenges for our community
• Stay up to date with payment industry trends, technologies and best practices in payment processing. Leverage this knowledge to improve our processes and platform

Preferred Qualifications

• Technical chops - experience as an engineer, data scientist, or payment operations specialist
• Global perspective - experience with global and alternative payment methods
• Knowledge and experience using collaborative tools of the trade (e.g. JIRA, SQL, Asana, Google Docs, Scrum, Agile) as well as design/mockup tools (e.g. Figma, Invision)
• Operations - understands the mutually beneficial relationship between technology and operations, and can efficiently invest in each

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits