Payments Platform Manager

Summary

Join Airbnb's Payments team as a Payments Product Manager and lead the vision and strategy for payments funds and ledgers. You will develop and execute multi-year roadmaps, collaborate with cross-functional teams, define requirements and prioritize features, and analyze KPIs. This role requires deep experience in building financial reporting and ledger products within payments, familiarity with the broader payments ecosystem, and a strong understanding of funds management and ledger systems. You will improve and innovate end-to-end reporting and ledgering capabilities, operating on a global scale. The ideal candidate thrives in a fast-paced environment and possesses exceptional decision-making skills and strong analytical abilities.

Requirements

• 10+ years in a product management role working on global payment platforms
• Deep experience in building financial reporting, and ledger products within Payments
• Familiarity with the broader payments ecosystem consisting of PSPs, acquirers and networks
• You grasp the fundamentals of funds management, financial transactions, and ledger systems
• You have familiarity with double-entry bookkeeping, general ledger structures, and accounting principles
• Take ownership of day-to-day product management, execution and payment escalations
• Platform product management experience, building products that can be leveraged by a variety of business customers
• Ability to work directly with engineers to develop use cases, build inspiring narratives, prioritize features, and evaluate short-term vs. long-term trade-offs
• Ability to lead by influence across a diverse team of engineers, data scientists, finance, treasury, compliance, legal, and business experts
• Ability to clearly articulate the story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details when necessary
• Exceptional decision making skills: given limited resources, how do you prioritize across needs?
• Thrive in a startup culture: dealing with fast pace, changing needs, and limited resources
• Highly data driven with strong analytical skills

Responsibilities

• Drive Payments funds & ledger vision and strategy
• Develop and execute a comprehensive multi year roadmaps that supports the measurement and optimization of payments at scale
• Collaborate with cross-functional teams across Engineering, Operations, Analytics, Partnerships, Treasury, Finance, Tax and Product Management to define requirements, prioritize features and align goals
• Develop compelling and clear product narratives and requirement documents. Develop hypotheses based experiments, define clear success metrics and detailed roll out plans
• Define and analyze KPIs that inform success & health
• Drive the integration of partner products and services to enhance our platform capabilities
• Collaborate with cross-functional teams to develop comprehensive playbooks that support the resolution of top processing challenges for our community
• Stay up to date with payment industry trends, technologies and best practices in payment processing. Leverage this knowledge to improve our processes and platform

Preferred Qualifications

• Technical chops - experience as an engineer, data scientist, or payment operations specialist
• Global perspective - experience with global and alternative payment methods
• Knowledge and experience using collaborative tools of the trade (e.g. JIRA, SQL, Asana, Google Docs, Scrum, Agile) as well as design/mockup tools (e.g. Figma, Invision)
• Operations - understands the mutually beneficial relationship between technology and operations, and can efficiently invest in each

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits