Payroll Implementation Manager

Summary

Join Sona, a rapidly growing AI-native frontline workforce management company, as an experienced Payroll Implementation Manager. Reporting to the Director of Payroll, you will play a key role in onboarding and training clients on our SaaS and outsourced payroll platform. You will collaborate with various teams, including sales, implementation, and product, to ensure successful client implementations and process improvements. This role requires deep UK payroll knowledge, experience managing payroll implementation projects, and strong communication skills. Sona offers competitive compensation, remote work options, and excellent benefits, including share options, generous paid time off, and professional development opportunities.

Requirements

• Start up mentality, drive to help build a solid payroll service while disrupting traditional offerings and processes
• Working knowledge and understanding of processing UK payrolls, end to end
• 3+ years proven experience managing successful Payroll system implementation projects, preferably alongside an HR/WFM platform integration within a bureau/outsourced environment
• Deep understanding of UK payroll legislation is essential
• Intermediate to Advanced user of Microsoft excel and/or Google sheets, confident with SUM, VLOOKUP, PIVOT, CONCATENATE, etc
• Understanding of Information Security quality standards and GDPR compliance
• Occasional travel will be required to UK client sites and the London office
• Strong communicator with the ability to build effective business relationships
• Highly organised and detail-oriented
• Excellent analytical and problem-solving skills
• Positive, proactive mindset with a "can-do" attitude
• Strong commercial awareness and ownership of tasks
• Action-oriented, tackling tasks promptly and constructively challenging processes for improvement

Responsibilities

• Carry out end to end payroll implementations, from kick off, data gathering, system configuration, validation, testing to go live and BAU
• Work alongside Enterprise Implementation Managers and Solution Architects to create client facing Solution Design Documents during the implementation process
• Identify opportunities for process improvement and take ownership to see the improvement come to fruition
• Meet with prospective clients alongside the sales team, explaining the service offering for both SaaS payroll and outsourced payroll services
• Adapt to a rapidly developing HR and WFM platform that feeds payroll

Preferred Qualifications

CIPP (or equivalent) qualification (or working towards a qualification) is desirable but not essential

Benefits

• ��45k-£50k per annum
• Remote (UK based, occasional travel to customer sites)
• Share options
• 35 days annual leave (25 days standard plus 10 flexible public holiday days) plus additional day for every year of service
• Pension contributions matched up to 5%
• Comprehensive Health Insurance
• Enhanced parental leave & pay
• Co-working space stipend
• Quarterly all expenses paid team retreats
• The latest Macbook and equipment budget for your home office
• Professional development budget
• Unlimited free books