Payroll Implementation Consultant

Summary

Join Deel, a global leader in international payroll and compliance, as a Payroll Implementation Consultant. You will play a key role in ensuring the successful implementation and support of PaySpace by Deel's payroll solution for SMB and mid-market clients. This senior role requires a strong understanding of UK payroll, technical skills, project management expertise, and excellent client communication. You will collaborate with clients, configure the system, migrate data, and provide post-implementation support. The position demands a blend of technical proficiency and client relationship management skills. Deel offers a competitive compensation package and benefits, including remote work flexibility.

Requirements

• Comprehensive knowledge of UK Payroll and HR legislation
• At least 5 years of experience in payroll consulting or implementation
• Prior experience implementing UK SaaS payroll solutions
• Advanced proficiency in Microsoft Office Suite
• Strong analytical and problem-solving abilities
• Proven ability to manage and deliver complex implementations
• Excellent communication and presentation skills, capable of engaging senior client stakeholders
• High attention to detail and ability to manage multiple priorities in a fast-paced environment
• Ability to mentor junior teammates
• Bachelor's degree in Business, HR, Information Technology, or related field

Responsibilities

• Collaborate with clients to understand their business needs and design customized solutions that align with their goals
• Build and maintain strong relationships with clients
• Manage client relationships throughout the implementation lifecycle, addressing any concerns and ensuring client satisfaction
• Provide expert guidance and support during the implementation process, ensuring timely and successful delivery
• Take accountability for service excellence and adhere to company work standards
• Lead workshops at client sites, including engagements with senior/executive management
• Analyse and document client requirements to design tailored solutions aligned with their goals
• Configure the system based on client requirements and ensure accuracy in complex calculations. Leveraging JavaScript where necessary
• Migrate data from clients' current systems and balance payroll data
• Distribute configuration and migration tasks across the team and ensure quality work
• Ensure project milestones are met, follow standard implementation procedures, and provide user training
• Provide support to new clients post-implementation until the handover to support or outsource departments
• Ensure a smooth handover process to support teams
• Stay updated on system functionality and assist the support and Managed service teams with queries
• Mentor junior consultants on implementation processes and system functionality
• Continuously improve implementation methodologies and processes to increase efficiency and customer satisfaction
• Track and report on implementation progress, providing regular updates to clients and senior leadership
• Work with cross-functional teams (product, engineering, customer success) to ensure seamless project execution

Preferred Qualifications

Advanced degrees or certifications are a plus

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available