Payroll Implementation Specialist

Summary

Join Wurk, a leader in cannabis industry workforce management solutions, as a Payroll Implementation Specialist! You will participate in all phases of the implementation lifecycle, from discovery to post-go-live support. Responsibilities include gathering client requirements, configuring the UKG Ready solution, managing client expectations, and ensuring data accuracy. Success in this role requires expertise in US payroll regulations and UKG Workforce Ready, along with strong communication and problem-solving skills. This position offers a comprehensive benefits package, including medical, dental, vision, life insurance, 401k, PTO, bonuses, and a remote-friendly work environment.

Requirements

• 2-year degree or equivalent industry experience
• At least two years of experience implementing UKG Workforce Ready, with expertise in the Payroll module
• Knowledge of federal, state/province, and local employer tax laws and regulations for the United States is required and strongly preferred for Canada
• Understanding of state/province overtime, sick time and wage laws
• At least 2 years of experience implementing HCM products in a multi-tenant solution
• Must have experience with Workforce Management (WFM) systems to be considered, preferably UKG Ready
• Proficient in Microsoft Office products, including strong familiarity with Excel required
• A strong sense of urgency and a proven ability to manage multiple projects at once
• Personable and able to maintain a positive working relationship with clients and team members
• Strong problem solving and critical thinking skills
• Exceptional verbal and written communication skills
• Customer relationship acumen and experience required
• Excellent organization and collaboration skills
• Ability to lead and facilitate customer trainings

Responsibilities

• Participate in all client meetings, providing expertise in the UKG Payroll Module
• Conduct Payroll Discovery session with clients to understand and document client’s payroll configuration requirements
• Configure the UKG Payroll Module to accommodate all client requirements
• Configure 401k integrations for new clients and add-ons for existing clients and provide client training on such as required
• Convert client’s employee data and payroll history into UKG import templates and import
• Ensure accuracy of client’s payroll history through balancing all historical wages and taxes
• Conduct client trainings for System Overview, Reports & Dashboards and Payroll Processing
• Provide support throughout the implementation process to clients and team members for payroll related items
• Update all project materials to track completion of tasks and ensure all project documentation is in shared folders for the purposes of information retention and quality assurance
• Be a Subject Matter Expert for specific PR configuration areas for both internal and external users
• Work with customers to implement Würk best practices in preparation for the rollout of the Würk solution
• Other duties as assigned

Preferred Qualifications

FPC or CPP certified, preferred

Benefits

• FREE medical, dental, and vision plans
• FREE basic life insurance, short term disability, and employee assistance programs
• 401(k) traditional and Roth plans with Employer Match
• Generous PTO, bonus, and stock options
• $400 office equipment reimbursement
• $300/year fitness reimbursement
• Monthly internet reimbursement
• Paid professional development & tuition reimbursement
• Generous referral bonuses
• Paid parental leave
• Remote-friendly work environment
• Paid sabbatical leave program