Payroll Specialist

Summary

Join Deel, a rapidly growing SaaS company transforming the global talent landscape, as an India Payroll Specialist. You will play a crucial role in managing monthly payroll processing, ensuring accuracy and timeliness. Responsibilities include providing monthly MIS reports, adhering to process controls, serving as a first-level escalation point for client inquiries, and maintaining strong knowledge of Indian payroll compliance. You will also contribute to various departmental projects, including year-end tax processing and system upgrades. This role requires strong communication skills, experience managing multiple clients, and the ability to develop and coach team members. Deel offers competitive pay, stock grant opportunities, flexible remote work options, and additional perks.

Requirements

• Must be India payroll experienced (Minimum 2 Years)
• Excellent communication skills; both written and verbal
• Experience in managing multiple customers in a payroll/ HR or project management capacity
• Tenacious, organized, and customer focused approach
• Ability to develop a team of people i.e. share knowledge and expertise with colleagues and customers; coaching, development, ad hoc training
• Demonstrable customer service skills

Responsibilities

• Responsible for managing monthly payroll processed accurately & timely in coordination with team and report to Team Leads / Managers
• Responsible to provide the monthly MIS related to Payrolls, quality, Issue & Challenges
• Should be responsible to process control adherence by team
• Serve as first level of escalation and assist to client on calls
• Should have very strong knowledge of payroll compliance for India
• Help in various project running within the department
• Responsible for the Tax Year End of India
• Should have sound knowledge of payroll configuration in India Payroll System
• Develop and drive action plans and root cause analysis reports for issues, as required
• Producing invoice triggers for accurate client invoicing
• Maintain accurate customer records on CRM & other payroll systems for internal reporting requirements
• Develop processes and procedures for the business following customer and business requirements
• Should ensure to regularly following the compliance requirement. Provide appropriate feedback about the findings to Team Lead
• Provide suggestions to Team Lead for appropriate workload allocation, sharing of knowledge, review performance, and instilling a culture of continuous improvement and outstanding customer service
• Assist as required with system testing/upgrade requirements
• Working closely with Client & Local Compliance partner

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access