International Payroll Specialist

Summary

Join Deel, a rapidly growing global payroll and HR platform, and contribute to our mission of unlocking global opportunities. As a key member of our team, you will establish and maintain strong client relationships, ensuring timely and accurate payroll processing. You will collaborate with in-country payroll providers and internal teams to meet deadlines and resolve issues. Your responsibilities include data reconciliation, managing client inquiries, and participating in process development. This role requires experience in global payroll processing, a professional payroll qualification, and strong analytical and communication skills. Deel offers a competitive compensation package and benefits, including stock grant opportunities, remote work flexibility, and a diverse and inclusive work environment.

Requirements

• Experience processing global payroll
• A professional payroll qualification
• Payroll/HR/Finance/Systems background with an understanding of the core competencies of the payroll process
• Strong excel skills, advanced level
• Be self-motivated and have the ability to achieve preset goals with good organizational, planning, and prioritizing skills including the ability to learn
• Fluent English in both spoken and written skills / Portuguese desirable
• Excellent communication skills both written and verbal
• Ability to operate in a structured and organized way
• Aptitude for analytical thinking
• Costumer Service Skills

Responsibilities

• Establish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients
• To ensure timely receipt and delivery of payroll data in accordance with payroll schedules
• Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations
• Responsible for timely and accurate submission of all payroll data to required partners and/or clients
• Responsible for on time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules
• Ensure reconciliation and validation of data according to predefined payroll processing procedures and standards
• Managing enquiries from clients, internal regional service centres, and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements
• Develop and drive action plans and root cause analysis reports for issues, as required
• Participate in the development of processes and procedures for the team in accordance with customer and business requirements
• Detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned
• Adhere to compliance audit controls and requirements
• Additional duties as required

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access