Fourth is hiring a
Payroll Specialist, Remote - United States

Summary

The job is for a Payroll Specialist at Fourth, a global leader in restaurant and hospitality management technology solutions. The role involves overseeing day-to-day payroll for clients, ensuring accurate and timely delivery of payrolls, maintaining knowledge of current statutory federal and state payroll regulations, and building strong customer relationships.

Requirements

• Knowledge of and experience using Prism software a plus
• Strong computer skills in Microsoft Office products, especially Excel
• Minimum of 2+ years processing large volume multi-state payrolls
• Knowledge of basic accounting concepts
• Excellent data entry skills with high accuracy and attention to detail
• Outstanding problem solving and analytical skills
• Excellent interpersonal abilities; expertise in building and maintaining business relationships
• Excellent verbal and written communication skills in English

Responsibilities

• Process and deliver customer payrolls, garnishments, employee maintenance, timesheet consolidation in a timely and accurate manner
• Excellent Service delivery
• End to End Payroll Administration
• Maintain working knowledge and understanding of current statutory federal and state payroll regulation
• Administer all payrolls within a set portfolio of customers, ensuring that all employees are paid accurately and on time to achieve bureau targets
• Build and maintain strong customer relationships and provide customer service according to the Bureau Service Definition and Service Level Agreement
• Ensure all data is received from the customer on time and all output is delivered to the customer in line with bureau targets
• Respond to customer telephone or email queries and take appropriate action within Service Level Agreement
• Highlight and escalate/respond to any matter that may affect the smooth running of customer payrolls
• Ensure Client Notes are kept up to date with current client payroll processes
• Communicates and consults with customers regarding Federal and State regulation and Fourth policies
• Maintain knowledge of current Federal and State regulation through self-learning and Fourth training sessions
• Builds relationships and collaborates with internal departments provide seamless service to Fourth clients
• Performs analysis of completed payroll and troubleshoots data inconsistencies; identifies trends and potential issues and recommends solutions

Benefits

• Unlimited PTO
• Health, Dental, Vision
• 401K match
• Charity Days
• Parental Leave
• Flexible Work Environment