People Operations & Benefits Lead

Summary

Join Array, a fast-growing fintech company, as a remote HR Compliance and Benefits Manager. You will own benefits administration, manage employee leave requests, handle HR compliance, and manage vendor relationships. This role requires 5+ years of experience in SaaS startups with a strong leadership background in talent enablement. You will need expertise in benefits administration and HR compliance, along with exceptional communication and interpersonal skills. Array offers competitive benefits, including full medical, dental, and vision coverage, unlimited PTO, 100% 401k match, and generous parental leave. The role reports to the Chief Administrative Officer.

Requirements

• 5+ years of experience in SaaS startups, with a strong leadership background in talent enablement, organizational design, and leadership support, particularly in tech or SaaS environments
• Thrived in an environment where there has been a high degree of change, ambiguity, uncertainty and transformation
• Proven expertise in benefits administration and HR compliance, with a comprehensive understanding of employment laws and regulations
• Proven experience helping a company and HR team through acquisitions, mergers and revenue growth strategy
• Exceptional communication and interpersonal skills, with the ability to offer thoughtful support and coaching to employees and leaders
• Strong data-driven approach with the ability to influence decision-making through insights and analysis
• Experience supporting remote teams and navigating environments with high degrees of change and ambiguity
• Ability to operate independently and collaboratively, demonstrating strong problem-solving and critical thinking skills
• Ability to work hours aligned to ~9am - 6pm EST. (align to eastern time)
• Embrace AI in your day to day work
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do

Responsibilities

• Own Benefits and HR Compliance
• Administer benefits programs, including enrollment, life status changes, and responding to benefit claims and 401K inquiries
• Oversee employee leave requests, including managing documentation and compliance with short-term disability, long-term disability, LOA, FMLA, and medical disability
• Handle unemployment paperwork and ensure adherence to relevant HR laws and regulations
• Administer benefits programs, including enrollment, life status changes, and responding to benefit claims and 401K inquiries
• Complete annual testing audits
• Manage vendor relationships with Array’s 401k provider, broker, and healthcare administrators
• Act as the point of contact for the various HR inquiries
• Review and optimize Array’s HR tech stack
• Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought

Benefits

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries