People Operations Manager

Summary

Join ClassDojo as a People Operations Manager and play a pivotal role in building and growing the company's championship team. You will develop and own critical people processes across the employee lifecycle, acting as a strategic partner to cross-functional stakeholders. Your work will shape how employees experience key moments, ensuring clarity, consistency, and care while maintaining HR compliance and operational excellence. You will also serve as the internal subject matter expert on HR compliance and operations, guiding both daily execution and forward-looking initiatives. This role involves process creation and optimization, cross-functional project management, employee lifecycle management, HR compliance, and systems and tools oversight. ClassDojo offers a unique opportunity to contribute to a company with a mission to improve education globally.

Requirements

• You have 5+ years experience in HR with a strong foundation in operations and compliance
• You enjoy designing and improving processes that are simple, efficient, and user-friendly, with an emphasis on AI and automation
• You have strong project management skills, with the ability to lead and manage multiple cross functional projects simultaneously and navigate around ambiguities autonomously
• You have led HR compliance audits and have experience developing and implementing HR policies and procedures that comply with relevant laws and regulations
• You have excellent analytical and problem-solving skills, with the ability to interpret data and make data-informed decisions
• You enjoy being both strategic and hands-on, thriving in roles where you build and execute

Responsibilities

• Design and implement simple, scalable HR processes and workflows that improve efficiency, usability, and consistency across the employee lifecycle
• Act as the People Ops SME on projects and programs like EOR strategy, Rippling data integrity, and SOC2 readiness—bringing both strategic input and operational rigor
• Manage day to day employee lifecycle operations, benefits administration, immigration, and EOR support
• Conduct internal HR audits and proactively identify risks; develop and implement policies and procedures that comply with relevant laws and regulations and align with best practices
• Oversee day-to-day administration of HR systems and employee files; ensure clean, organized, and accessible data and documentation storage

Preferred Qualifications

• You have experience in high-growth, tech start-up environments
• You have worked in early or mid-stage startups and thrive in ambiguous, fast-changing settings