Pharmacy Technology Business Analyst

Summary

Join PrimeRx as a Pharmacy Technology Business Analyst and play a pivotal role in our product team. You will analyze customer and market needs, develop product requirements, and validate product fit through customer engagement. This position requires a background in pharmacy operations or pharmacy management software and a data-driven approach. You will be a self-starter, managing projects independently and contributing to business growth by quantifying key decisions with data and building clear product requirements. Success will be measured by your ability to complete assigned work on time. The role involves collaboration with various teams and staying informed about industry trends. You will also be responsible for maintaining detailed product documentation.

Requirements

• B.S. in computer science, business, or healthcare related discipline or equivalent professional experience
• Background in pharmacy operations or pharmacy management software required, CPhT preferred
• Working knowledge of Agile and Scrum concepts
• 3+-years relevant experience as a business analyst, product owner, or project manager working with software development teams
• Working understanding of SQL, Excel, and other data analysis tools

Responsibilities

• Develop a comprehensive understanding of pharmacy operations, workflows, regulatory requirements, and industry trends, to effectively translate business needs into software requirements
• Analyze trends to identify opportunities for improving pharmacy operations, enhancing product features, and addressing customer pain points
• Collaborate closely with customers, gather feedback, and translate customer needs into product requirements, ensuring that PrimeRx Cloud continues to customers’ current and future needs
• Partner with cross-functional teams both to develop requirements and to support product education across the organization
• Maintain open and clear communication channels with key stakeholders, including product management, engineering, support, sales, and marketing
• Collaborate with the Quality Assurance team to continually improve
• Stay informed about industry trends, competitive products, and emerging technologies to guide product development decisions
• Prepare and maintain detailed documentation of product requirements, user stories, and feature specifications
• Oversee the ongoing creation of release notes and other product launch documentation
• All other duties as requested or required

Preferred Qualifications

• Strong analytical and problem-solving skills, with a keen attention to detail and the ability to translate data into actionable recommendations
• Experience building product requirements through user stories, UI mockups, and product design documents
• Excellent verbal and written communication skills, with the ability to effectively convey complex concepts and ideas to diverse audiences
• A customer-centric mindset, with a passion for understanding customer needs and delivering solutions that exceed expectations
• Proven ability to collaborate effectively with cross-functional teams and stakeholders, fostering a culture of teamwork, innovation, and continuous improvement
• An understanding of pharmacy operations and workflow

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) company match
• Paid STD/Life
• Employee discount program
• Employee assistance program
• Spring Health - mental well-being program
• $50,000 - $80,000 a year
• The salary for this position may vary depending on the candidate's location due to regional cost of living differences. Final compensation will be determined based on the candidate's skills, experience, and educational background. As such, the salary range is subject to adjustment to align with market conditions and company policies